Defective items will be exchanged only for the same item.
We do not accept any returns or give credit to items returned without authorization. Items returned without authorization will be charged a 20% restocking fee.
We will issue a refund for the price of the item that you are returning that meets these conditions, and we have received the item.
We can only refund shipping costs if the return is the result of our error.
If you have any questions or comments, please email us at: firstname.lastname@example.org